Since skateboards are big and heavy they cost more to ship. The shipping companies charge based off of weight and size so we recommend a few things to help try and save money on the shipping!
1. Stock up.
If you buy 1 deck the shipping is based off of weight and size so adding a couple more decks to your cart will only bump the shipping up a few cents so rather than paying a few dollars to ship a new deck every month we recomend getting at least a couple and we realize that not everyone can afford to do that so we also added an additionl discount when you purchase multiple decks.
Read this now, so that you don't have to email and ask us later!
IMPORTANT! READ THIS!!!
On the shipping information section, if possible give us a business address to ship the package to instead of a house address. UPS usually delivers to business addresses 2 days faster, and the package is less likely to be delayed or lost! If you don’t have a business address to ship to, then your home address is fine.
Please remember to put your FULL address including the street number, City, State and Zip Code and any other part of your complete address that shippers will need to deliver your package. If you just type in the street name and not the address number, we can’t ship it out. Also, please make sure and double check that your zip code is accurate. Some cities have several similar zip codes that only the last one or two digits are different. So, please make sure that you give us the correct zip code for your exact area, so that the shipment doesn’t get delayed or sent back to us.
Tracking Your Package
Once your package is shipped, you will get an email sent to the email address you give us on the order. The email will have your tracking and order numbers. If you haven’t received an email with a tracking number, and your order number is not pulling up tracking results when trying to track it, then it’s likely that your order has not shipped yet. If it’s been more than 5 days since you placed your order, please email us so that we can help you locate it. We ship within 2 to 3 business days but typically it is same day.
How much is shipping?
The cost of shipping depends on how many things you order, and where you live. You can check shipping rates on the website by clicking on whatever you want to buy, and putting in the qty. Click on "Buy It" Then enter your zip code and click "checkout" It will show you the total for shipping before you have to pay.
Please do not give us special SHIPPING instructions in the special instructions box at checkout. We cannot control how courier's chooses to deliver packages. That space is reserved for any information you wish to give us regarding your order. An example would be "please assemble complete" or Please grip the deck" and of course you can always email us for any reason.
How long does shipping take?
Orders are usually shipped out same day after placement but please give us at least 3 business days before contacting us about were your order is as it is likely being processed during that time period but still, please feel free to contact us for any reason about your order.
No PO BOX, APO/FPO
We can not ship to a PO BOX or to APO/FPO, so please do not put a PO BOX or APO/FPO address for your shipping address. If you do the order will be canceled, refunded and not shipped.
Alaska and Hawaii
If you are an Alaska or Hawaii shipment, choose the regular "UPS Ground" shipping. UPS will send it by air, but they send it on the first available flight, so it might take a few weeks to arrive, but you can track it like any other UPS shipment.
If you are shipping to Canada, the shipping charges you pay on our site, is for UPS freight only. It does not include any broker fees or taxes that are charged by Canadian Customs. You will be required to pay these extra charges to your government on your side at the time UPS delivers the package to Canada. For an estimate of these fees, you will need to contact UPS Canada, or the Canadian Customs government offices, but we have seen them charge between $15 and $45 depending on the value of your order, and the number of packages.
If you are ordering using Paypal you must ensure that your Paypal address is confirmed prior to placing your order. Please make sure that you are also eligible for seller protection. If your shipping address is not a confirmed Paypal address and/or your payment is not eligible for seller protection we will not be able to ship your order. Also, make sure the shipping address that you fill out on the checkout form matches your paypal confirmed address.